Showing posts with label collection management. Show all posts
Showing posts with label collection management. Show all posts

Sunday, 16 December 2018

Historic Libraries Forum conference 2018: Any other duties as required: skills for non-traditional library responsibilities



Our conference venue - the beautiful Christ Church, Oxford


It was great to be back at another HLF conference, having organised the previous year's! This one was especially pertinent to many of us, because who hasn't found themselves dealing with all sorts of things as part of a library job? Particular highlights for me included:




Ann Sylph (Zoological Society of London) on managing the many weird and wonderful items that make up their collections - as well as books and archives, this includes sculptures, paintings, pictures, slides, transparencies. She described how they had done a SWOT analysis, identified their USPs and a vision of where they would like to be in five years' time and then worked on this. They had begun by
  • Spending an initial six months focussing on documentation and doing a strategic review, which then led the way forward.
  • addressing storage issues by obtaining suitable boxes, monitoring the environment and for pests (all of which we do already in Special Collections) and developing a disaster plan. Evidence from the monitoring was then used to improve conditions.
  • Celebrating outreach wins - eg produced bookmarks rather than leaflets as these are more likely to be kept, featuring in magazines and newspapers, putting on talks for staff enabling them to get to know the collections, using zoo events to attract a different audience, lending items to exhibitions external to the zoo. They also targeted historians to publish about their collections eg by targeting history of science departments.
  • Did a monthly blog to highlight examples from their collections, rather like we did with Brunel 50 library objects
Ann's suggested actions were to:
  • Multi-task!
  • Constantly promote and use to engage
  • Have a disaster box
  • Use volunteers to help in practical ways
  • Be inventive/creative
  • Read. Go on visits and to conferences
  • Seek advice and talk to others in a similar boat
  • Don't forget the bigger picture - the rest of your organisation and the world
  • Take opportunities when they come up
  • Have work-life balance
Louisa Yates (Gladstone's Library), the only residential library in the world had won a grant from the Carnegie Foundation in New York. Over the previous six years they had brought upon a huge increase in usage, from no data being kept and no strategic plan, and only an average of three people a day using the library, they now have a plan, six years' worth of usage data and are now at daily full capacity, with bedrooms at 95% occupancy. The grant was to pay for a project they had always wanted to do - digitisation of Gladstone's books, thus making them available to a much wider audience. He had carefully collected books that were important to them, and annotated richly. It was quickly realised that the original plan, to digitise 350,000 items would be impossible, as they weren't catalogued and very limited metadata already existed, and transcribing this amount of material unrealistic. A revised, much more feasible, bid was written, detailing the digitisation of 15,000 letters (70,000 pages) and 5734 books and involved establishing a digital studio on site, with crowd-sourced transcription of a limited amount of the material. They had used SMART goals to set the project stages but did encounter problems along the way:
  • Images couldn't go onto the existing server as they were too big and the cost of alternative storage hadn't been included in the bid.
  • Adding subject keywords, whilst straightforward for trained library staff, wasn't a suitable task for many volunteers or work experience students.
Her learning points from the bid experience were
  • People delivering the project should have been involved from the start.
  • Library staff needed improved knowledge of tech
  • Get paperwork in place before recruiting staff, eg manuals and workflows
I also enjoyed talks by Freda Matassa on valuing your collections, Judith Curthoys who managed to make a talk on implementing GDPR very amusing, Dorota Antoniak on accessibility and Sian Prosser and Laura Dimmock-Jones on developing professionally.


Oh and the conference lunch venue - Hogwarts!






Monday, 21 September 2015

RBSCG conference 2015: Hidden collections: revealed

In the first week of September I attended one day of the CILIP RBSCG's conference, Hidden Collections: Revealed. The conference was split between Friends' House Library, Lambeth Palace Library and the Friday was at the British Library's conference centre.


Where they have possibly the comfiest conference seats I have ever sat on.


It can be a bit strange arriving towards the end of a conference, when it feels like everyone else has already been networking for a couple of days, but I think the different venues for each day made this a bit easier? The conference had been divided up into six sessions, and I was there for the final two.

Session five was uncovering your collections - promotion
The first speaker was Adrian Edwards, Head of Printed Heritage Collections at the British Library, who spoke about the work they had done with the BL's comic collections to bring them to a much wider audience. The initial problem was having a large collection of comics, but not all of them catalogued, many of them poorly catalogued (wrong end dates, missing issues, hardly anything before the 1930s referenced) and stored in three different locations, all of which made it very hard for all but the most determined researcher to use them.  When the library at Colindale closed and two comics experts approached the library wanting to celebrate British comics, the decision was taken to put on an exhibition. Now, any exhibition is a huge amount of work, and this one was no exception, as the objectives included getting all that cataloguing done and supporting a wider range of researchers in using the collection. The eventual exhibition, Comics unmasked: art and anarchy in British Comics was successful, containing 217 unique exhibits and attracting a lot of new users into the building. Achievements included:
  • Many comics catalogued for the first time
  • All comics available on one site for the first time
  • The material is now used more, including two doctoral students working on it.
  • Staff expertise in the subject has increased enormously
  • Selected rare material has been moved to a higher level of secure storage
Adrian concluded by saying that the exhibition had been a good way of highlighting hidden collections, and a good way of getting management support to get the essential cataloguing and collection moves completed. It is important to seize opportunities such as this.

Lara Haggerty from Innerpeffray Library then spoke about the difficulties in dealing with people's perception that it's just a load of old books. Her library is physically difficult to access, being five miles from the nearest town with only one bus a week. It is highly significant though, as it is the first public lending library in Scotland. The library had effectively become a museum but was doing very little promotion before she was appointed as a result of a business based forward plan. The key to success has been concentrating on the visitor experience and making it unique. They are too small to attract big tour groups on their own, but by working with other local organisations, have been able to increase the numbers.

Katie Sambrook, Head of Special Collections at King's College London then spoke about the Foreign and Commonwealth Office library, which was transferred to KCL after two years of negotiations. The collection had been rather hidden at the FCO as their primary remit wasn't to run a library. The transfer to an academic institution meant it would be more accessible, but the initial problem was how to reveal and promote this collection? Initially there was no catalogue in a useable form, so the first task was to catalogue the books (this took eight years with 2 or 3 project cataloguers working at a time. About 30% of the collection is now catalogued) as having the items on the catalogue is the most important form of promotion you can do. The cataloguers became expert in the subject matter so were able to assist readers and answer enquiries, whilst student assistants were employed to do basic collection processing and download catalogue records for non-special collections material. The collections were then promoted via real and virtual exhibitions, and visitors have come from all over the world. Promotional activities have included:
  • Have a poster on the library gates, as many visitors spot it when walking past
  • Produce leaflets and guides on certain aspects/themes of collections
  • Bear in mind that many exhibition visitors will never make the transition to reader but will help to spread the word.
  • Foster teaching and research for academic users by developing teaching seminars using special collections material and introducing students to the material. Getting use of collections incorporated into teaching assessments is key.
Katie also stated that she had found it easier to engage English academics with Special Collections, than History academics, which certainly echoes my own experience.

Session six covered Beyond the library and first to speak was Katharine Hogg, Librarian at the Foundling Museum. This is a research library of c.10,000 items, and the first priority when the collection first arrived there was to create an online catalogue. Paintings and prints have been catalogued and digitized, and making sure items appear on external websites has been key for promotion, such as Your Paintings, Concert programmes database and the English Short Title catalogue.  Collaboration has worked well for conservation projects with West Dean College and Camberwell College of Arts.

A PhD student, Hannah Manktelow, then spoke about discovering provincial Shakespeare with the British Library playbill collection. This collection had never been used for research as many of the playbills had been closed to public access. The key here was a digitization project which also captured a lot of metadata, including dates, keywords from bills and an indication of what would attract audiences. It was a really exciting project to work on as there is very little work on provincial theatre of this period, and the collection includes c. 75000 playbills. Her PhD has focussed in on case studies based on five provincial towns, although a major obstacle is that playbills of many performances won't have made it into collections.

Finally, a rare books collector, Mark  Byford, talked about his collection focussed on Tudor and Jacobean books. He has c. 1000 books, and has no catalogue whatsoever, but welcomes people to come and see his collection, or takes them out himself to events. He also loans books to academics.

I had a really interesting time at the conference. Not only did I find that others' experience echoed my own (for instance, that it is much easier to engage English depts. in Special Collections than History depts.), but it also emphasised the importance of cataloguing first and foremost in promoting collections. Repeatedly it was made clear that you can't choose what items to put on display without them being catalogued first. You can't plan outreach activities if you don't know what you have. No one will be able to find the item for their research, or do their PhD on your collection if it isn't catalogued.

My thanks to the RBSCG for an interesting and enjoyable conference.

Thursday, 23 October 2014

Webinar: forward planning

I'm a bit behind with blog posts, but getting caught up again now. Back in June I joined a forward planning webinar put on by The National Archives.

This lasted about an hour, and was a good way of finding out more about forward planning for archives, particularly as I could "attend" it from the comfort of my own office without incurring any travel costs or having to take time away from work.

We started off by testing out the webinar voting buttons by comparing how much progress participants so far had made with forward planning. Some of the reasons we might not be looking into it at the moment were: no time, no budget, things change too fast, organisation is too small BUT the emphasis was really on using our resources wisely, which means forward planning is essential. In times of uncertainty a forward plan is a useful advocacy tool to show the capabilities of your service and that your resources are used well, as well as how you are contributing to wider corporate priorities.

The essential (but flexible) ingredients of a forward plan are:
  1. Mission
  2. Review and evaluation of previous plan(s)
  3. Analysis of internal and external environment in which service exists
  4. Stakeholder consultation and analysis of views
  5. Strategic aims
  6. Specific objectives beneath each strategic aim
  7. Action plan(s)
  8. Resource plan(s)
  9. Date plan(s) will be reviewed
As far as timescales go, it is good practice to plan in detail for the next year

Guidelines for writing the plan:

  • Keep it simple
  • Focus on highlights
  • Include things that haven't happened (and why)
  • If you have no previous plan, review the previous couple of years.

Analysis

Use SWOT or PESTLE analysis to determine the factors affecting your service.

Aims, objectives, actions and resources

What people and budget are needed to meet the archive's objectives and deliver the plan?

Who will write the plan?

  • Don't write it alone - another pair of eyes is always useful!
  • Have someone in a co-ordinating role to oversee the content
  • Include a range of perspectives from within the organisation
  • Compare notes with colleagues in other services.

Once you have a plan:

Use it-

  • to plan work loads
  • identify grants
  • monitor progress
  • to know how well you're doing
  • to make the case for new resources

Renew it-

  • don't let the plan die
  • revisit each year's aims and objectives
  • make sure your plan moves with time

Consulting with users and volunteers?

  • Don't ask too many questions - keep it targetted.
  • Ask quite specific questions, not "what could we do better".

Forward planning resources

Forward planning resources on TNA.
Collections Trust

I found the webinar very reassuring, as it helped me get a handle on what I need to do to create a forward plan. It was also good to be told that it doesn't have to be 110% perfect in order to be put in for the Archives Accreditation standard!