Transforming Libraries - RLUK 2021 conference

 I         I was really keen to attend RLUK’s 2021 conference on Transforming Libraries, and so was delighted to win a bursary which covered my conference fee. I have been working in the area of special collections and archives for well over 15 years now, and had the opportunity to attend various conferences and events, but invariably closely connected to my specialist area. Having completed a teaching qualification in Higher Education (AFHEA) and the Aurora women’s leadershipdevelopment programme, I was keen to attend a more broadly focussed conference, broaden my knowledge of the research environment and put my recent learning in context.

I wasn’t disappointed. The key points I took away from the conference were that:

• Most (all?) university libraries already do a huge amount to contribute to the research environment of their institutions. What they’re often less good at is communicating this, both to their users and to those higher up the university hierarchy. There was much to take forward about alignment with strategic objectives, finding out user needs and communicating how we meet those needs.
• The pandemic had created opportunities for research libraries to demonstrate how central they are to the university – often staying open throughout lockdown to provide study space and resources for students, as well as providing digital content. For many, this had helped to communicate the library’s worth higher up the university, and there was a sense of urgency around making the most of this opportunity to influence and advocate.

I also found much more content than I had expected about teaching, with its links to research, and especially teaching with special collections material. From this I have noted down ideas to explore further, including around inquiry-based learning, aligning our services with what users want/improving communication with users and using visualisers to improve the service we can offer both now and when in-person teaching in the reading room is possible once again.

I also thought the practical aspects of the conference worked very well. I had anticipated missing the opportunities for informal networking at an in-person conference, but there were several ways around this. I enjoyed exploring the virtual terrace, including the swimming pool(!) and having the chance to chat with whoever I came across. This went some way to replicating the conference experience of chance meetings over coffee. Similarly with the ability to explore the virtual marketplace of vendors/sponsors and see what they have to offer. I also found the searchable list of delegates useful, and used the chat feature to contact a few delegates directly and to follow up with questions after one of the talks. In some ways, this worked even better in this environment than at a large in-person conference where you have to physically track down the person you want to talk to. Although it was a rather intense three days, it wasn’t overwhelming, as the talks were spread out, with plenty of time inbetween to have a break from my computer screen or to contact other delegates. There was a very friendly atmosphere, and everybody I approached to speak to was happy to talk to me, or to refer me onto a more appropriate person.

 
So, what next? I switched off my computer feeling like I’d got a better grasp of the ‘bigger picture’ in HE and research libraries, as well as picking up some useful tips for teaching using my collections. I’m hoping I’ll be able to put some of those into practice in my job over the next few months.

A big thank you to RLUK for sponsoring my place at the conference.

Historic Libraries Forum conference 2018: Any other duties as required: skills for non-traditional library responsibilities

Our conference venue - the beautiful Christ Church, Oxford

It was great to be back at another HLF conference, having organised the previous year's! This one was especially pertinent to many of us, because who hasn't found themselves dealing with all sorts of things as part of a library job? Particular highlights for me included:




Ann Sylph (Zoological Society of London) on managing the many weird and wonderful items that make up their collections - as well as books and archives, this includes sculptures, paintings, pictures, slides, transparencies. She described how they had done a SWOT analysis, identified their USPs and a vision of where they would like to be in five years' time and then worked on this. They had begun by

• Spending an initial six months focussing on documentation and doing a strategic review, which then led the way forward.
• addressing storage issues by obtaining suitable boxes, monitoring the environment and for pests (all of which we do already in Special Collections) and developing a disaster plan. Evidence from the monitoring was then used to improve conditions.
• Celebrating outreach wins - eg produced bookmarks rather than leaflets as these are more likely to be kept, featuring in magazines and newspapers, putting on talks for staff enabling them to get to know the collections, using zoo events to attract a different audience, lending items to exhibitions external to the zoo. They also targeted historians to publish about their collections eg by targeting history of science departments.
• Did a monthly blog to highlight examples from their collections, rather like we did with Brunel 50 library objects

Ann's suggested actions were to:

• Multi-task!
• Constantly promote and use to engage
• Have a disaster box
• Use volunteers to help in practical ways
• Be inventive/creative
• Read. Go on visits and to conferences
• Seek advice and talk to others in a similar boat
• Don't forget the bigger picture - the rest of your organisation and the world
• Take opportunities when they come up
• Have work-life balance

Louisa Yates (Gladstone's Library), the only residential library in the world had won a grant from the Carnegie Foundation in New York. Over the previous six years they had brought upon a huge increase in usage, from no data being kept and no strategic plan, and only an average of three people a day using the library, they now have a plan, six years' worth of usage data and are now at daily full capacity, with bedrooms at 95% occupancy. The grant was to pay for a project they had always wanted to do - digitisation of Gladstone's books, thus making them available to a much wider audience. He had carefully collected books that were important to them, and annotated richly. It was quickly realised that the original plan, to digitise 350,000 items would be impossible, as they weren't catalogued and very limited metadata already existed, and transcribing this amount of material unrealistic. A revised, much more feasible, bid was written, detailing the digitisation of 15,000 letters (70,000 pages) and 5734 books and involved establishing a digital studio on site, with crowd-sourced transcription of a limited amount of the material. They had used SMART goals to set the project stages but did encounter problems along the way:

• Images couldn't go onto the existing server as they were too big and the cost of alternative storage hadn't been included in the bid.
• Adding subject keywords, whilst straightforward for trained library staff, wasn't a suitable task for many volunteers or work experience students.

Her learning points from the bid experience were

• People delivering the project should have been involved from the start.
• Library staff needed improved knowledge of tech
• Get paperwork in place before recruiting staff, eg manuals and workflows

I also enjoyed talks by Freda Matassa on valuing your collections, Judith Curthoys who managed to make a talk on implementing GDPR very amusing, Dorota Antoniak on accessibility and Sian Prosser and Laura Dimmock-Jones on developing professionally.

Oh and the conference lunch venue - Hogwarts!

HLF conference 2014: Beyond the bid

The 2014 Historic Libraries Forum conference took fundraising, project management and related issues as its theme. I was one of the co-organisers, and also hosted it at Brunel University Library. These topics had been suggested by attendees at previous conferences and workshops. Slides from most of the speakers are available on the HLF website.

I found all the speakers really interesting, although I must admit that I missed some parts as I was running around behind the scenes as the host too!

The first speaker was Fiona Talbott, Head of Museums, Libraries and Archives at the Heritage Lottery Fund, who talked us through the various funding streams available from the Other HLF and offered guidance on making a successful application. The key thing seemed to be to take advantage of all the help and advice offered from the HLF, such as submitting a project enquiry form and then taking note of any feedback in your final application. Fiona was very encouraging, urging people to apply - they have £375m in grants to award each year, and I found it particularly useful to be able to ask questions at the end of the morning.

The second of the morning speakers was Louisa Yates, Director of Collections and Research at Gladstone's Library, who introduced us to the library and talked about what they need to do to keep it running, as it is completely independent and needs to generate all of its own income. Louisa talked about the implications of higher education funding, and looking for collaborative opportunities (which are very attractive to funding bodies). Gladstone's Library has been working on a huge project to make manuscripts available as a collaboration between libraries and universities. This meant a lot of cataloguing and recording (using standardised terms, Dublin Core and LCSH, plus some local subject headings) before digitization could take place. Some of the problems they faced during the project were:

• Took time away from working on other projects - with a small staff someone still has to do the work
• Many of their volunteers were reluctant to use laptops or tablets. You have to work with the people you have. The solution here was to go low tech and use pencils and paper.
• Working out IT issues as they needed equipment. They already had a Heritage OPAC, and opted to use cloud storage.

Following a rather tasty lunch, the first afternoon speaker was Ann Barwood, Canon Librarian at Exeter Cathedral, who talked us through their collections and how they had managed to go from 2001, when the collections were at risk of sale, housed on different sites, and with little space and no money, to the present day, which is very different! Ann's talk was very positive and encouraging, relating how things had started with a Preservation Assessment Survey from the National Preservation Office and started to make approaches to grant-making trusts. They also began public engagement work, holding a month long exhibition in the cathedral and used Heritage Open Days to link with events in the city. There first application to the HLF was unsuccessful, but they talked to English Heritage and local authorities about improvements, and tried to move away from the previous "culture of elitism", where the library was only used by academics and clergy, to making everyone welcome. The building they now have has brought the collection together, and includes a space for exhibitions. This meant that a subsequent application was approved, and they have since gone on to become one of the first accredited archives in England!

Louise Anderson, Librarian at Downside Abbey, told us about their experience with managing volunteers. Volunteers are generally an essential part of projects, particularly as funders often want to see volunteer contributions as part of the project before they will award funding. Downside is in receipt of an HLF grant for their 'Beacon of learning' project and is using volunteers initially to work on modern accessions, preventative conservation and recording bibliographic details. Once building work has finished, they will help to invigilate the reading room, re-shelve items and act as tour guides.Volunteers were asked to stick to a particular day/time so that a rota could be organised. The arrangement was formalised with a handbook. The main issues with using volunteers were:

• The original volunteer ad wasn't viewed by the archivist/librarian before it went out, resulting in a mismatch between volunteer expectations and the reality of the work. This could make maintaining job satisfaction difficult.
• Supervising volunteers can take up a lot of time, as does scheduling. It can help to keep at least some of each week volunteer-free. Sourcing work of the right level for them to do can be challenging.
• All volunteers had to be DBS checked, which was done by Downside School, but took a very long time as it wasn't a priority for their HR department.
• There is a limit to what volunteers can be asked to do, and they may be unreliable, after all, they are under no obligation to turn up!
• Remember that resources are needed - computers, desk space, as well as staff time.

Using volunteers had been a success though. They were providing social media content and helped with book moves at the start of the project. They have been able to speed up cataloguing times, by counting pages and undertaken preventative conservation work that otherwise would not have happened. Getting volunteers involved has also helped to improve public perceptions of an institution that had been perceived previously as inward-looking.

The final speaker of the day was Dunia Garcia-Ontiveros, Head of Bibliographic Services at the London Library. Dunia explained how they had managed their retrospective cataloguing project to bring three different catalogues and finding aids into one place and update them. This was an enormous project, which is still ongoing, and commenced in 1991 with their 150th anniversary appeal. Apparently attaching fundraising to an anniversary can be a big help! They have needed to maintain momentum throughout their project and some things that have helped are:

• Each cataloguer works on one subject at a time to help with consistency.
• Try and take into account staff interests when assigning cataloguing, as this helps with motivation.
• Track and keep regular statistics. Monitor productivity.
• Stay flexible
• Have regular meetings, as this also helps with motivation.

Highlights of their project had included contributing to COPAC in 2012 and gaining designated status, a brilliant indicator of the worth of their collections. This can also help with fundraising.

I really enjoyed my day at the conference. I feel like I have learnt a lot about managing projects as a whole, and not just about fundraising for them.

Conference: National Trust libraries, mobility and exchange in great house collections

As with my previous post, I've been taking full advantage of not working on Fridays to go to conferences that interest me, but aren't directly relevant to my job. Or so I thought. I was very pleasantly surprised by how many ideas I took away with me from this conference. Organised by the Centre for Material Texts, it was held in the beautiful surroundings of Gonville and Caius College, Cambridge.

I'd initially signed up out of interest as I spent several years cataloguing rare books for the National Trust and wanted to find out more about how much had come out of this work. After many years work from a lot of cataloguers, detailed catalogue records are now available on COPAC. The aim of the conference was to bring together interested parties, librarians, curators, conservators and academics, to discuss potential areas for future research. Jason Scott-Warren has already blogged about the day, so I won't go into too much detail.

Papers ranged from the problem of accessing some books, as not all country houses are in public ownership, as well as research that has been done on how books were used in the houses, where people did their reading and who owned them. For example, the Earl of Carlisle, at Castle Howard, tended to store books in the more private parts of the house where it was more convenient for him to use them. Great pains have been taken in the cataloguing to record as much copy-specific detail as possible, as this is what makes these books unique and especially valuable for research.

It was clear that there is much research still to be done, in particular with nineteenth century libraries, which haven't attracted as much attention as earlier ones. There was also discussion of the practicalities of more research taking place, and the same practicalities that affect special collections librarians in other institutions.

• How to cope with rising demand for access to material.
• How to raise public awareness and get across to a non-academic audience why these collections are so important.
• How to balance the tension between sightseeing and exploring research in these libraries, especially as people with an academic interest in rare books are just one of many special interest groups who visit National Trust properties.

There was much discussion over lunch, and a round table discussion at the end, both of which I found very useful. It was also good to catch up with some former colleagues.  A highly enjoyable day and my thanks go to the organisers.

CILIP LIHG: Lost libraries walk

Back on 22nd June I joined an evening walk around London, organised by the CILIP Library & Information History Group (LIHG). It was entitled: "Lost Libraries: a walk through some of London’s forgotten book collections", and I wasn't really sure what to expect, after all, if a library's lost, how can you go and see it? But the blurb attracted me:

Twenty-first century London contains some of the finest book collections in the world, but what about the libraries that haven’t survived? If you know where to look, London’s streets and alleyways are crammed with the ghosts of libraries past.       

This brand new walk will carry you back through London’s history, to long-forgotten libraries, readers, librarians and collectors. In the company of Alice Ford-Smith (Principal Librarian, Dr Williams’s Library), Lost Libraries uncovers some of the links between London’s past and present book collections. From Bloomsbury to the City, you will hear tales of enterprise, transformation, obsession and destruction.

I wasn't disappointed. Not only did the organiser (Renae Satterley) and leader (Alice Ford-Smith) miraculously manage to arrange for the rain to stop for an exact 2 hour window whilst we walked, I also found out more about London's history and its libraries, as well as exploring all sorts of hidden corners I wouldn’t normally have ventured into.



The rendezvous was at Gray's Inn library, one of the Inns of Court and the only library we were able to see inside. We were allowed a silent look around upstairs (it was still open to users) before Alice gave us some background. Although the origins of the library lie back in the 15th century, the Holker Library building was opened in 1929 and subsequently destroyed (along with about 32,000 books) during World War II. The library you can see in the picture below was designed by Sir Edward Maufe and opened in 1958. This was one of several moments during the tour when the sheer scale of destruction at various points in history took my breath away.

Our next stop was a short walk along High Holborn, where we stood outside branches of WHSmith and Boots whilst Alice told us about the earliest subscription libraries, including those run by Smiths and Boots.

And on to stand outside the old Public Record Office building, and hear about its history, as since 2001 it has been the home of the Maughan Library of King's College, London. Of course, the old PRO is now part of the National Archives, housed at Kew.

On again to near Samuel Johnson's house where there was an opportunity to sit down by the statue of Hodge, whilst Alice told us about the sale of Johnson's library. The books were in poor condition, but were sufficiently annotated and signed by him to make it easy to reconstruct his library.

The following stop in Crane Court (now a tiny and unprepossessing alleyway but once the home of the Royal Society) was the site, in 1742, of the first circulating library. This was launched by Samuel Fancourt, a dissenting minister and librarian. He popularized the idea of a subscription library, and the Leeds Library is now the oldest surviving model of this type.

Down another alleyway by a pub we found ourselves in Devereux Court, where there were once four coffee houses. These offered newspapers and journals, as well as libraries of books. In Tom's coffee house here there were about 2,000 books available for use. Many of these coffee houses were wiped out during the Great Fire of London (1666) when more than 13,000 buildings were destroyed.

Although it isn't a library, we walked past Temple Church, which I thought warranted a photo.

as well as the huge picture attached to Sea Containers House for the Queen's Jubilee!

Which we walked past on our way to Sion College. Founded by Thomas White in 1630 and entitled to receive a copy of every book published in London between 1710 and 1836, it closed in 1996 and the collections were split between Lambeth Palace Library, King's College London and Guildhall Library. It seemed very sad, as the building is now home to investment managers and the trading floor is in what was the library.
 

Further over towards the City we stopped near where Samuel Pepys was born, outside St Bride's library. Although not a lost library as such, it is currently closed to researchers and is at risk, although recently it was announced it will reopen at the end of September 2012. Alice talked here about ways in which to support this and other libraries under threat, such as the Women’s Library (you can read about this in my earlier blog post).

Final stop on the walk was Stationers' Hall. This has its origins in 1403, and is a City Livery Company, which once held the right to enforce legislation over publishing. Their hall in Ave Maria Lane was another casualty of the Great Fire of 1666, when another book collection was lost. However, there is still a library available on site here today.

We ended the walk by St Paul's Cathedral. Many booksellers stored books in the crypt beneath St Paul's and during the Great Fire John Evelyn records that these remained burning for a week. After the fire over 90% of booksellers returned to the area, but World War II caused more chaos and destroyed business records as well as books and catalogues. Nowadays the area is very different.

My account doesn’t do the evening justice, as there was an immense amount of detail provided by Alice and a lot of work must have gone into preparing the walk. I would highly recommend joining a future walk if you haven’t already done so though, as I thoroughly enjoyed my evening. Thank you to both Alice and Renae for organising the evening.